What is Learning in the Flow of Work?
Definition
Learning in the Flow of Work is embedding educational content and training directly in the tools and systems where work happens. Rather than sending employees to separate training platforms, learning integrates into daily workflows. This approach increases learning engagement and application.
Learning in the Flow of Work at a glance.
Learning Where Work Happens
Learning in the Flow of Work removes the barrier between training systems and work tools. When employees need to know something, help appears where they work. A Slack bot teaches compliance, an Excel tutorial appears in the spreadsheet, a sales tool coaches on objection handling. This integration dramatically increases learning adoption and effectiveness.
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