🍪 This website uses cookies

    We use cookies to operate our website, analyze traffic, and support marketing activities where permitted by law.
    Learn more in our Cookie Policy.

    GlossaryPreboarding
    Glossary · Process

    What is Preboarding?

    Definition

    Preboarding is the engagement and preparation of new hires from offer acceptance through the day before starting work. Preboarding activities include sending welcome materials, sharing company culture and values, building excitement, confirming start-date logistics, setting up technology and workspace, and introducing team members. Effective preboarding reduces first-day anxiety, accelerates onboarding, and signals to new hires that they made the right choice. It is often underused but high-impact.

    Onboarding PhaseNew Hire EngagementPre-ArrivalCulture BuildingPreparationPreboarding
    In short

    Preboarding at a glance.

    Engagement of new hire from offer through first day
    Builds excitement and reduces first-day anxiety
    Includes tech setup, materials, and team introductions
    Sets tone for strong onboarding and integration

    Preboarding: The Forgotten First Impression

    A new hire's experience starts the moment they accept the offer, not on day one. If weeks pass in silence after they accept, they wonder if they made a mistake. If they receive warm, consistent communication, they arrive excited. Preboarding is the difference: regular touch points, welcome videos, team introductions, and office setup confirm they joined the right place. Preboarding is also practical: set up their tech, prepare the workspace, and day one is about culture and connection, not scrambling for a laptop.

    Learn more

    AI learning platform

    See how a modern, AI-native platform builds, delivers and tracks training — all in one place.

    Read the guide

    Preboarding — frequently asked

    Within days of offer acceptance: send welcome letter and materials. Two weeks before start: share culture videos, org chart, manager intro. One week before: logistical details (parking, start time, what to bring). Few days before: peer introductions, team message. This cadence builds momentum.

    Absolutely, even more important for remote hires. They have no office arrival to break the ice. Extra effort: ship a welcome package, schedule video calls with team, send recorded office tour, arrange check-in on first day. Remote preboarding combats isolation.

    Minimal per touch: a 2-minute welcome video, a forwarded intro email, a calendar invite. But consistent and coordinated. A coordinator or manager can batch these activities. Total time: 30–60 minutes spread over several weeks.

    From definition to done.

    See AI learning platform in action — turn your knowledge into training, built and tracked with AI.