Build your Ecommerce training academy — powered by AI.

An AI academy for ecommerce is your own branded training hub — one place where teams across DTC Brands, Marketplaces, Customer Support learn new-agent onboarding and product knowledge and more, in 100+ languages. ContentBuilder builds the whole academy from the documents you already have, so you launch a full catalog in days — not one course at a time.

Upload the documents you already have — SOPs, decks, a handbook, a few videos — and ContentBuilder's AI structures them into courses, in 100+ languages. Brand the academy with your logo and domain, organize courses into paths, and invite your teams. You launch a full catalog in days, not one course at a time.

You onboard support agents in waves for peak — the standard has to hold. In your academy that becomes its own track: the courses are built from the material you already have, published in 100+ languages, and every learner's completion, score and certification date is tracked — so seasonal cs hiring stops being a manual chase.

Products, promos and policies change constantly — agents must keep up. In your academy that becomes its own track: the courses are built from the material you already have, published in 100+ languages, and every learner's completion, score and certification date is tracked — so product & policy churn stops being a manual chase.

Yes. Add your logo, colors and a custom domain so the academy looks like yours, not a generic LMS. Learners see your brand throughout.

Anything your teams need — for ecommerce, that typically starts with new-agent onboarding, product knowledge and more. You build the catalog from your own material and expand it over time.

Yes — per-learner completion, quiz scores and certification dates, with expiry and automatic recertification reminders, exportable for audits.

Yes. Every course is available in 100+ languages from a single source, with voiceover and a lip-synced avatar — so global teams learn in their own language.

They're two sides of the same platform. AI training for ecommerce focuses on building individual courses from your SOPs; a ecommerce academy is the branded, always-on hub that hosts the whole catalog, handles certifications and gives learners one place to grow. Most teams do both.

You can start free and build your first courses at no cost. Book a demo for academy- and enterprise-scale pricing based on learners and usage.