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    CUSTOMER EDUCATION

    AI-powered customer training — 40% faster time-to-value

    Turn your product docs, webinars, and release notes into a complete customer academy in one evening. In 100+ languages. Embed in your product or any LMS.

    Trusted by 300+ product teams · 50K+ customers trained
    BEFORE & AFTER

    Customer training without the friction

    THE OLD WAY

    Before ContentBuilder

    • 90+ days until customers reach first value — and most churn before getting there
    • $200K–$500K per year on customer education tooling, agencies, and translation vendors
    • Support drowning in basic 'how to' tickets that training should have prevented
    • Same one-size-fits-all training for SMB and enterprise — works for neither
    • Customers use only 20% of what they bought — no path to deeper adoption
    THE NEW WAY

    After ContentBuilder

    • One evening to launch a full multi-track customer academy
    • 10× lower cost — AI does the heavy lifting
    • Self-serve learning deflects 60% of basic support tickets
    • Personalized onboarding paths by plan tier, role, and use case
    • Engaging videos, quizzes, and in-product guides customers actually finish
    THE APPROACH

    From product docs to a live customer academy — in one evening

    Drop in your product docs, recorded webinars, release notes, and help center articles. AI structures them into a full customer training program — onboarding paths, feature certifications, video tutorials, in-product guides — narrated by AI avatars in 100+ languages. Your customer success team collaborates in a shared workspace. Embed in your product, send via email, or host on a branded academy.

    SOURCE
    PDFProduct docs.pdf
    MP4Webinar.mp4
    DOCRelease notes
    NSupport FAQs
    AI
    OUTPUT
    Onboarding paths12
    Feature tutorials5
    Certifications8
    In-product guides3
    100+ languagesLive
    SCORM 2004 · MP4 · LMS · Product embed · Email
    THE NUMBERS

    Real customers. Real adoption.

    TIME-TO-VALUE↓
    40%
    Faster time-to-value

    Customers reach first value in 30 days instead of 90, based on cohort comparisons with traditional onboarding.

    SUPPORT↓
    60%
    Fewer support tickets

    Self-serve learning paths deflect basic 'how to' questions so your CSMs focus on strategic conversations.

    ADOPTION↑
    3×
    Higher feature adoption

    Customers explore deeper functionality through certifications and use-case tracks — driving expansion revenue.

    GLOBAL REACH↑
    100+
    Languages, same launch day

    Global customers learn in their native language from day one. No per-language vendors, no rollout delays.

    Based on ContentBuilder customer benchmarks across SaaS, fintech, and B2B platforms (2024–2026). Your results may vary.

    Customer training platform

    One platform to onboard, train, and support every customer — in any language

    Speaking in 100+ languages
    AI Avatars

    AI avatars that onboard every new customer

    Pick from 200+ avatars or clone your top CSM. They walk customers through onboarding, features, and best practices in a consistent voice — every region, every plan tier.

    Onboarding-doc.pdf
    recording.mp4
    Turning into video…
    AI Video Assistant

    Turn product docs into onboarding videos

    Drop in your help center articles, webinar recordings, or release notes — AI builds a structured customer course in minutes.

    EnglishEspañolFrançaisDeutsch中文日本語Portuguêsالعربيةहिन्दीItalianoPolskiTürkçe+89 more
    1-click translation

    Onboard global customers in 100+ languages — same day one

    Build once, deliver everywhere. Every customer learns in their native language, lip-synced perfectly. EMEA, APAC, LATAM launch the same week.

    Brandkit

    On-brand customer academy from day one

    Your logo, colors, and tone of voice locked in. Every lesson reinforces your brand — automatically. No design agency in the loop.

    Brand kit editor with logo, colors and fonts applied to a slide
    Distribution

    Deliver training wherever your customers already are

    Embed in your product, push to your customer portal, send via email, or run on a branded academy. Customers learn in-context — not in a separate tab.

    Share on social & video platforms

    YouTube, LinkedIn, TikTok

    Upload to global marketplaces

    Udemy, Coursera, Skillshare

    Export to any LMS platform

    SCORM 2004, MP4

    Launch instantly in LMS

    Native integrations, 1 click

    HOW IT WORKS

    Three steps. No customer education team needed.

    1

    Upload

    Drop in your product docs, recorded webinars, release notes — or pick from 100+ ready-made customer training templates.

    2

    AI structures it

    AI builds modules, scripts avatar narration, generates quizzes and certifications, branded slides — your CS team reviews in the workspace.

    3

    Launch & track

    Translate to 100+ languages. Embed in your product, send via email, or host on your branded academy. Track who's certified, who's stuck, and who needs a CSM.

    FAQ

    Common questions

    How long does it take to launch our first customer training course?+
    Most teams launch their first onboarding path within one evening of uploading product docs or webinar recordings. Starting from a ready-made customer training template? Same day.
    Can we embed courses inside our product, or do customers need a separate portal?+
    Both work. Embed in your product via SDK, host on a branded customer academy, send via email, or export to SCORM 2004 for your existing customer portal or LMS.
    Can we offer different training paths for different customer tiers?+
    Yes. Auto-assign onboarding paths by plan tier, role, region, or use case. SMB customers get the essentials; enterprise gets deeper certifications and advanced tracks.
    How does multilingual customer training work for global customers?+
    One source course, 100+ languages with AI avatar lip-sync. Every customer learns in their native language without paying per-language translation vendors or rebuilding the program.
    What input and output formats are supported?+
    Input: PDF, DOCX, PPTX, MP4, Notion, help center exports, webinar recordings. Output: SCORM 2004, MP4, interactive web courses, in-product embeds — ready for any customer portal or LMS.
    What happens when our product changes?+
    Update the script or upload the new release notes — AI re-renders all affected lessons in minutes, across every language. No reshoots, no agency fees, no outdated screenshots.
    READY WHEN YOU ARE

    Your customer academy starts here.

    Upload your product docs or pick a template. Go live in minutes.

    Free to start · No customer education team needed

    Example workflow

    See the workflow

    1. 01

      Example product guide

    2. 02

      Editable lesson and quiz

    3. 03

      Human review

    4. 04

      Published course and invitations

    5. 05

      Learner progress