Build your Call Centers training academy — powered by AI.

An AI academy for call centers is your own branded training hub — one place where teams across BPO, Inbound, Outbound & Sales learn new-agent onboarding and products & scripts and more, in 100+ languages. ContentBuilder builds the whole academy from the documents you already have, so you launch a full catalog in days — not one course at a time.

Upload the documents you already have — SOPs, decks, a handbook, a few videos — and ContentBuilder's AI structures them into courses, in 100+ languages. Brand the academy with your logo and domain, organize courses into paths, and invite your teams. You launch a full catalog in days, not one course at a time.

You onboard classes of agents constantly — the standard has to hold at volume. In your academy that becomes its own track: the courses are built from the material you already have, published in 100+ languages, and every learner's completion, score and certification date is tracked — so onboarding throughput stops being a manual chase.

Scripts, disclosures and QA have to be consistent, current and provable. In your academy that becomes its own track: the courses are built from the material you already have, published in 100+ languages, and every learner's completion, score and certification date is tracked — so qa & compliance stops being a manual chase.

Yes. Add your logo, colors and a custom domain so the academy looks like yours, not a generic LMS. Learners see your brand throughout.

Anything your teams need — for call centers, that typically starts with new-agent onboarding, products & scripts and more. You build the catalog from your own material and expand it over time.

Yes — per-learner completion, quiz scores and certification dates, with expiry and automatic recertification reminders, exportable for audits.

Yes. Every course is available in 100+ languages from a single source, with voiceover and a lip-synced avatar — so global teams learn in their own language.

They're two sides of the same platform. AI training for call centers focuses on building individual courses from your SOPs; a call centers academy is the branded, always-on hub that hosts the whole catalog, handles certifications and gives learners one place to grow. Most teams do both.

You can start free and build your first courses at no cost. Book a demo for academy- and enterprise-scale pricing based on learners and usage.